FAQ's

Frequently Asked Questions

1) Click on 'SIGN IN' in the upper right of the page.

2) Put in your user name (It’s your email address)

3) Put in the password that you created upon signup

4) Click the LOG IN button

All users will receive an email about 30 minutes prior to the event for that day. Simply click on the button in your email, and you will be automatically logged into the Trading room.

Note, if clicking on the button does nothing, you can copy & paste the URL for that button by:

•Right-Clicking on the Button in your email

•Clicking on 'Copy Link'

•Pasting the link into your Address Bar

Also, if you have not yet CONFIRMED your email address, you will not be able to enter the trading room. Just click the link in the Confirmation email we sent. If you are not sure if you have confirmed your account, and you try to access the room and it fails, just give us a holler, we’ll fix you right up!

Yes, once you are signed into your account, and are an active trial or regular member, come back here to this FAQ article, and you will see a button for you to cancel :)

Monday through Thursday, 9:15 am to 2:00 pm Eastern.
Friday, 9:15 am to 12:00 pm Eastern.